Live chat for every website
Turn every visitor into a happy customer
Chatnexa brings the conversations from all your websites into one shared inbox, so your team answers faster, sells more and never misses a chat.
- 7-day free trial
- No credit card needed
- Set up in minutes
Sofia from Support
Typically replies in under a minute
- websites in one account
- Up to 50
- websites in one account
- free trial, no card needed
- 7 days
- free trial, no card needed
- of code to install
- 1 line
- of code to install
- files shared in chat
- 10 MB
- files shared in chat
Why Chatnexa
Everything your support team needs, nothing it doesn't
A fast, focused live chat that's easy to set up for one website and scales to dozens.
Every website, one inbox
Add your shops, brands and landing pages. Every chat lands in one shared inbox, tagged with the site it came from.
Built for teams
Assign, transfer and auto-assign chats to the agent with the lightest load. Roles keep owners, admins and agents in their lanes.
Teams and routing
Send each website's chats to the right department, so billing questions never wait in the sales queue.
Supervise and take over
See every agent's open chats and step in on a tricky conversation without the customer noticing a thing.
Working hours
Show your team as away outside business hours and collect offline messages instead of losing leads.
Reports that matter
First-response time, resolution rate, satisfaction and per-agent performance, exportable to CSV.
The agent inbox
All your conversations. One calm, fast workspace.
Search, filter and tag chats across every website, see what page a visitor is on, add internal notes and reply with saved answers.
Sofia from Support
Typically replies in under a minute
How it works
Live on your website in three steps
- 01
Add your website
Name it, list its address and pick your widget colours and welcome message.
- 02
Paste one line of code
Copy the snippet into your site. It works with WordPress, Shopify, Wix, Webflow and any HTML page.
- 03
Start chatting
Visitors click the chat button; your team answers from the browser, with desktop notifications.
For every business
Be there the moment a customer has a question
Whether you run one online store or a portfolio of brands, Chatnexa helps you answer while the visitor is still on the page, which is when sales are won.
- Each website gets its own widget colours, title, welcome message and button position.
- When everyone is away, the widget switches to an offline form so no lead is lost.
- Visitors share screenshots and documents, download transcripts and rate the chat.
- Customers return to the same conversation, even after they close the browser.
Made for teams that care about every customer
Invite your agents in seconds. Roles, teams and smart assignment keep everyone focused.
Chatnexa AI Agent
An AI teammate that learns from your help pages and answers common questions around the clock, then hands the chat to a human the moment it's needed. Plus reply suggestions and summaries for your agents.
- Trained on your own knowledge base
- Seamless human takeover
- Coming to every plan
Pricing
Simple per-seat pricing
Pick a plan, choose how many seats you need, and change it any time. Save up to 24% with yearly billing.
Essential
Everything a small team needs to start chatting with customers.
billed yearly
7 days free · no credit card
- Chat widget on up to 3 websites
- Shared inbox with assignment and transfer
- 30 days of conversation history
- 1 team and 5 chat tags
- Private saved replies and internal notes
- File sharing, transcripts and chat ratings
- 2 GB storage + 50 MB per user
Growth
For growing teams that route, supervise and measure every chat.
billed yearly
7 days free · no credit card
Everything in Essential, plus:
- Unlimited websites
- Unlimited conversation history
- 10 teams with routing rules
- Unlimited chat tags and shared saved replies
- Chat supervision and takeover
- Working hours and inactivity timeout
- Agent activity and performance reports
- 15 GB storage + 100 MB per user
Enterprise
Custom limits, security reviews and a plan shaped around you.
Tailored to your team
Contact salesEverything in Growth, plus:
- Custom seats, storage and limits
- Audit log of every admin change
- Custom SSO
- White-label chat widget
- Onboarding and priority support
Need every detail? Compare all plans
FAQ
Questions, answered
How does the free trial work?
Every new account gets 7 days free with 5 seats. No credit card is needed to start. Choose a plan any time during the trial; if you upgrade early, you're only charged when the trial ends.
How is Chatnexa priced?
Per user (seat) per month. Yearly billing saves 20–24%: Essential is $19 a month billed yearly or $25 billed monthly, and Growth is $79 or $99. Seats count everyone on your team plus pending invitations.
Can I use one account for several websites?
Yes. Add each website to your account, paste its one-line snippet, and every conversation lands in the same inbox, labelled with the site it came from. Each website keeps its own widget colours, welcome message and allowed addresses.
Can I change plans or seats later?
Yes. Owners upgrade, downgrade, add or remove seats and download invoices from the billing page in the dashboard. Changes are prorated by our payment provider, Stripe.
What happens if my trial ends or a payment fails?
Your dashboard becomes read-only and the chat widget pauses, but nothing is deleted. Choose a plan or update your payment details and everything works again straight away.
Is there an AI chatbot?
The AI Agent is on our roadmap: it will answer common questions from your knowledge base and hand over to a human whenever needed. Today, every conversation is handled by your own team.
Start chatting with your customers today
Try every Essential feature free for 7 days. No credit card, set up in minutes, cancel any time.